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TSC FREQUENTLY ASKED QUESTIONS

I JOINED AS A MEMBER BUT CAN’T LOG IN ANYMORE.

In re-launching the Survivors Club Website with Hearst, none of the member data – private or other - from the old site migrated into the new system.

While it’s inconvenient (and frustrating), we thought it was safer and wiser to allow our members to begin anew and grow comfortable with the new and improved Website.

Now, TheSurvivorsClub.org allows you to use your Facebook profile to make comments on articles and stories as well as participate in The Survivors Club community.

I CAN'T FIND ANY INFORMATION ON THE CRISIS THAT I'M FACING.

We're sorry you couldn't find what you need.  The Survivors Club is constantly expanding its content offerings and we welcome your input on topics you'd like to see on the Website. Please share your thoughts by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it

I CREATED A PROFILE, BUT I CAN'T REMEMBER MY PASSWORD.

To obtain your TSC password, please go to SurvivorProfiler.org/getcode

I CAN’T FIND THE SURVIVOR PROFILER TAB OR TEST.

The Survivor Profiler test (part of The Survivors Club book) is located at SurvivorProfiler.org.

If you ID Code does not work or to obtain a free Survivor IQ ID code is located SurvivorProfiler.com/getcode.

MY UNIQUE ACCESS CODE FOR THE SURVIVOR PROFILER CODE DOESN'T WORK.

With the access codes, sometimes there can be confusion between the letter O (as in Oscar) and the numeral 0 (zero) and the letter l (as in lollipop) and the numeral 1.  Please double-check your code and try inputting different variations if you aren't sure.

Q: I ENTERED MY UNIQUE ACCESS CODE BUT SOMEONE ELSE HAS ALREADY USED IT.

Please send your unique access code to This e-mail address is being protected from spambots. You need JavaScript enabled to view it ; we will check our database; and you will be sent a new code.

I'M HAVING TROUBLE REGISTERING FOR THE SURVIVOR PROFILER TEST.

You can sign up to take the test by going directly to SurvivorProfiler.org.

Once you're on the Survivor Profiler Website, click on "new user" and go through the test registration process.
To obtain a new ID Code for the Survivor Profiler Test please do so at SurvivorProfiler.com/getcode.

MY BROWSER IS HAVING TROUBLE WITH YOUR WEBSITE.

We built the TSC Website to work best with browsers that meet the highest security and privacy requirements on the Web. As you may know, some browsers, like Internet Explorer 5, don't meet the highest standards of many major websites, including MySpace and Facebook. As a website that puts trust, security and privacy first, we're following their lead.

I CHECKED THE BOOK OUT OF THE LIBRARY AND THE UNIQUE ACCESS CODE HAS ALREADY BEEN USED.

If you have checked the book out of your local library, bought The Survivors Club used or have purchased a Kindle or digital version, please get your unique access code at SurvivorProfiler.com/getcode.

I'VE TAKEN THE SURVIVOR PROFILER TEST AND WANT MY FRIENDS OR FAMILY MEMBERS TO TAKE THE TEST TOO.

Only ONE person may use each ID code.  The Profiler uses each ID code to identify each person's unique survivor personality. At the end of the Survivor Profiler, each test-taker is entitled to email one free code to a friend or family member.

You may also direct your friend or family member to SurvivorProfiler.com/getcode where he or she can obtain a new code.

IF YOU WANT TO SEE MORE FAQ ABOUT THE SURVIVOR PROFILER

For more FAQ about The Survivor Profiler PLEASE CLICK http://www.survivorprofiler.org/help.aspx
IF YOU HAVE ADDITIONAL SURVIVOR PROFILER QUESTIONS, PLEASE EMAIL This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Published: May 2009
Updated: November 2011